インストール後にfess画面が500(internal server error)から解消しない

お世話になっております。
fess 13.4を手順に従いインストールしたのですが、500(internal server error)により利用できません。
Elasticsearchはstatus的には正常に起動している様です。
/var/log/fessを確認しましたが、何が原因か皆目検討も付かない状況ですので、お知恵をお貸しいただけないでしょうか。
なお、'ERROR’を含む行はログには出力されていないようです。
下記、server_0.logの内容です。
Mar 13, 2020 2:08:12 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet [jsp] threw exception
java.lang.ClassNotFoundException: org.apache.jsp.WEB_002dINF.view.login.index_jsp
at java.base/java.net.URLClassLoader.findClass(URLClassLoader.java:471)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:128)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:59)
at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:159)
at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:193)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:413)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.lastaflute.web.servlet.filter.LastaPrepareFilter.toNextFilter(LastaPrepareFilter.java:280)
at org.lastaflute.web.servlet.filter.LastaPrepareFilter.viaHotdeploy(LastaPrepareFilter.java:243)
at org.lastaflute.web.servlet.filter.LastaPrepareFilter.viaLastaDiContext(LastaPrepareFilter.java:230)
at org.lastaflute.web.servlet.filter.LastaPrepareFilter.doFilter(LastaPrepareFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.codelibs.fess.filter.EncodingFilter.doFilter(EncodingFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at org.lastaflute.web.servlet.request.SimpleResponseManager.forward(SimpleResponseManager.java:180)
at org.lastaflute.web.ruts.renderer.JspHtmlRenderer.doForward(JspHtmlRenderer.java:74)
at org.lastaflute.web.ruts.renderer.JspHtmlRenderer.handleHtmlTemplate(JspHtmlRenderer.java:46)
at org.lastaflute.web.ruts.renderer.JspHtmlRenderer.render(JspHtmlRenderer.java:40)
at org.lastaflute.web.ruts.ActionRequestProcessor.toNext(ActionRequestProcessor.java:278)
at org.lastaflute.web.ruts.ActionRequestProcessor.fire(ActionRequestProcessor.java:184)
at org.lastaflute.web.ruts.ActionRequestProcessor.process(ActionRequestProcessor.java:114)
at org.lastaflute.web.servlet.filter.RequestRoutingFilter.processAction(RequestRoutingFilter.java:266)
at org.lastaflute.web.servlet.filter.RequestRoutingFilter.routingToAction(RequestRoutingFilter.java:218)
at org.lastaflute.web.servlet.filter.RequestRoutingFilter.lambda$createActionFoundPathHandler$0(RequestRoutingFilter.java:184)
at org.lastaflute.web.path.ActionPathResolver.executeHandlerIfFound(ActionPathResolver.java:342)
at org.lastaflute.web.path.ActionPathResolver.mappingActionPath(ActionPathResolver.java:208)
at org.lastaflute.web.path.ActionPathResolver.handleActionPath(ActionPathResolver.java:113)
at org.lastaflute.web.servlet.filter.RequestRoutingFilter.doFilter(RequestRoutingFilter.java:118)
at org.lastaflute.web.servlet.filter.LastaToActionFilter.viaEmbeddedFilter(LastaToActionFilter.java:153)
at org.lastaflute.web.servlet.filter.LastaToActionFilter.viaInsideHookDeque(LastaToActionFilter.java:144)
at org.lastaflute.web.servlet.filter.LastaToActionFilter.viaInsideHook(LastaToActionFilter.java:128)
at org.lastaflute.web.servlet.filter.LastaToActionFilter.doFilter(LastaToActionFilter.java:120)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.lastaflute.web.servlet.filter.LastaShowbaseFilter.toNextChain(LastaShowbaseFilter.java:171)
at org.lastaflute.web.servlet.filter.LastaShowbaseFilter.lambda$viaEmbeddedFilter$3(LastaShowbaseFilter.java:150)
at org.lastaflute.web.servlet.filter.RequestLoggingFilter.actuallyFilter(RequestLoggingFilter.java:237)
at org.lastaflute.web.servlet.filter.RequestLoggingFilter.doFilter(RequestLoggingFilter.java:209)
at org.lastaflute.web.servlet.filter.LastaShowbaseFilter.viaEmbeddedFilter(LastaShowbaseFilter.java:148)
at org.lastaflute.web.servlet.filter.LastaShowbaseFilter.viaOutsideHookDeque(LastaShowbaseFilter.java:139)
at org.lastaflute.web.servlet.filter.LastaShowbaseFilter.viaOutsideHook(LastaShowbaseFilter.java:123)
at org.lastaflute.web.servlet.filter.LastaShowbaseFilter.doFilter(LastaShowbaseFilter.java:115)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.codelibs.fess.filter.WebApiFilter.doFilter(WebApiFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.codelibs.fess.filter.CorsFilter.doFilter(CorsFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.lastaflute.web.servlet.filter.LastaPrepareFilter.toNextFilter(LastaPrepareFilter.java:280)
at org.lastaflute.web.servlet.filter.LastaPrepareFilter.viaHotdeploy(LastaPrepareFilter.java:243)
at org.lastaflute.web.servlet.filter.LastaPrepareFilter.viaLastaDiContext(LastaPrepareFilter.java:230)
at org.lastaflute.web.servlet.filter.LastaPrepareFilter.doFilter(LastaPrepareFilter.java:203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.codelibs.fess.filter.EncodingFilter.doFilter(EncodingFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:526)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1589)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)

Mar 13, 2020 2:08:12 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet [jsp] threw exception
java.lang.ClassNotFoundException: org.apache.jsp.WEB_002dINF.view.error.redirect_jsp
at java.base/java.net.URLClassLoader.findClass(URLClassLoader.java:471)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:128)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:59)
at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:159)
at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:193)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:413)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:461)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:394)
at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:253)
at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:348)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:173)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1589)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)

Mar 13, 2020 2:08:12 PM org.apache.catalina.core.StandardHostValve custom
SEVERE: Exception Processing ErrorPage[errorCode=500, location=/WEB-INF/view/error/redirect.jsp?type=systemError]
org.apache.jasper.JasperException: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.WEB_002dINF.view.erro
r.redirect_jsp
at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:604)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:422)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:461)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:394)
at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:253)
at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:348)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:173)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1589)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.WEB_002dINF.view.error.redirect_jsp
at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:198)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:413)
… 25 more
Caused by: java.lang.ClassNotFoundException: org.apache.jsp.WEB_002dINF.view.error.redirect_jsp
at java.base/java.net.URLClassLoader.findClass(URLClassLoader.java:471)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:128)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:59)
at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:159)
at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:193)
… 26 more

たぶん、コンパイル後のJSPのクラスを書き込めなかったかで、クラスが見当たらないみたいな状態にも見えます。/varか/usrとかで、権限がないかディスクが足りないとかではないでしょうか。

/var/tmp/fess/webappというディレクトリがなぜかfessグループ:fessユーザ以外で作成されていたので、グループとユーザを変更したら起動することができました。
ありがとうございました!